Privacy Policy

This Privacy Policy governs the manner in which Rhan Jewellery Limited ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the website www.rhanjewellery.co.uk (the "Website"). This Privacy Policy applies to the Website and all products and services offered by Rhan Jewellery Limited.

Last updated: 29/10/2025

1. Information We Collect

We may collect personal identification information from you in various ways, including when you visit our website, email us, write to us, contact via facebook and instagram pages or other means instigated by you.

The personal identification information we collect includes your name, email address, mailing address, phone number, and payment information (as detailed above) and any other information you may disclose to us in your communications. All information collected will be retained for a minimum of six years in compliance with the law.

2. How We Use Collected Information

We may collect and use your personal identification information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more effectively.

• To personalise the user experience: We may use information in the aggregate to understand how our users as a group utilise the services and resources provided on our Website.

• To process payments: We may use the information you provide about yourself when placing an order to fulfill that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails: We will use your email address to send you information and updates pertaining to your order, in addition , if subscribed we may use it to send occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us through our Website.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others.

5. Changes to This Privacy Policy

Rhan Jewellery Limited may update this Privacy Policy at any time. When we do, we will revise the updated date on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this Website, you signify your acceptance of this Privacy Policy.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Rhan Jewellery Limited

6 High street

Sileby

Loughborough

LE12 7RX

United Kingdom

Email: rhanjewellery@gmail.com

9. GDPR & Information Commissioners Office

At Rhan Jewellery Limited, we are committed to protecting the privacy and data rights of our users and customers. As a UK-based company, we adhere to the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

To ensure compliance with data processing we are registered with the Information Commissioner's Office (ICO), If you have any questions or concerns about our privacy practices please contact us at rhanjewellery@gmail.com or contact the ICO for further guidance.

This document was last updated on 29/10/2025